What's included
Breakfast • Afternoon tea • VAT • Wi-Fi - now with fibre optic FTTP • Welcome Moroccan mint tea and Moroccan pastries • Map and orientation on arrival • Personalised advice to discover the old medina • Sharing our mapstr app recommendations and up to date sights • Help and advice on onward travel in Morocco
What's extra
Tourist tax - 26Dhs (MAD) total per person per night (TdS 15dhs, TPT 8dhs, +TVA at 1/11/09) • Lunch and other snacks • Dinner Moroocan set menu from 240Dhs (MAD) without drinks • Drinks • Airport transfers - 220Dhs (MAD) one way from/to Marrakech Menara RAK for maximum 4 people (Discount to 170Dhs (MAD) if booked with full flight details at time of reservation) • Laundry service • Hammam, exfoliation and massage (full treatment 635Dhs (MAD) - other options available)
Booking policy
Deposit of 30% of total accommodation cost to secure reservation, payable by credit or debit card, VISA or MasterCard. Balance of accommodation to be paid at Riad within 24 hours after arrival with at least 50% by cash and the balance by VISA or MasterCard. Payment for services by card or cash. We do not accept American Express - Amex
Cancellation policy
Before 21 days prior to arrival (28 days high and peak season or exclusive Riad) : Reimbursement of deposit.
21 days or less before arrival (28 days high and peak season or exclusive Riad). Cancellation fee : 30 % of the total.
14 days or less before arrival (21 days high and peak season or exclusive Riad). Cancellation fee: 70% of the total.
7 days or less before arrival (14 days high and peak season or exclusive Riad). Cancellation fee:100% of the total.
All requests for changes or cancellation must be in writing sent by email or fax. For all refunds, an administration charge of 300Dhs(MAD) will be made
