Cancellation Policy
Deposit Policy
A 50% deposit is required for standard bookings, 75% for peak holiday seasons (Easter and Christmas), and 75% for exclusive full Riad reservations.
Room Cancellation Policy
For standard bookings, the deposit is non-refundable if canceled within 30 days of arrival (60 days for Easter & Christmas season).
Cancellations within 3 days of arrival (or 10 days during peak holidays) and no-shows will be charged in full.
Full Riad Cancellation Policy
For full Riad booking or a reservation of 5 or more rooms, the 75% deposit is non-refundable if canceled within 60 days prior of arrival.
Cancellation within 10 days of arrival and no-shows will be charged in full.
Early Departure Policy
If a guest chooses to depart earlier than the confirmed departure date, an early departure fee of 50% of the remaining room price may apply.